I find it hard to believe that the Dell techs do not know what is going on. My brother read this thread so I decided to disable my Linksys Draft-N card and guess what? No more problem with the audio, however, I once I enable it to surf the net it resurfaces. Didn't help, so they sent a brand new XPS. Re-installed drivers, disabled onboard audio in DM, disabled in BIOS, updated all drivers from Dell and Creative to no avail. I just purchased a Dell XPS 710 in June 2007. Has anyone had the crackling problem for audio played off the hard drive? I am waiting to try installing uypdated drivers for the DVD drive. I believe this is a problem ONLY with the drivers for the DVD drives, not a problem with the soundcard drivers (SigmaTel or others) since if it was the soundcard then ALL audio would be affected, not just audio playing off the DVD drive specifically. I have tried every sound setting combination in the control panel (different playback sample rates and bit-depths) with no improvement. But if I play it back from the laptop's DVD drive the pops, clicks and glitches come back (randomly). If I burn this file to a CDR and play it on my home stereo there is no crackling. If I rip audio using Windows Media Player 11 into wav or mp3 or wma formats, the audio plays back with no crackling from the hard drive of the laptop. On my system, it ONLY happens when audio is playing back directly from a CD, or DVD. I am a sound engineer with a brand new Dell Lattitude with Windows Vista Business, also experience the crackling sounds. Any and all information or suggestions from the eggheads would be greatly appreciated. Some people have suggested downlaoding the chipset for the MoBo with the Intel interface, instead of the Sigmatel one - but since this is a new set-up, I'd prefer to avoid ripping the drivers right away. Oddly enough, the motherboard and sound driver information is not provided by the Vista Experience Index, so here's that information: Mobile Intel 945GM and Sigmatel High Definition Audio CODEC, respectively (that is about all the information I can get out of the Device Manager for audio driver information). Intel(R) PRO/Wireless 3945ABG Network Connection While I am comfortable with computer software and hardware, some of the deeper aspects are still a tad forgien to me.īroadcom NetXtreme 57xx Gigabit Controller I found someone referencing Larry Osterman's blog about the audio stack change in Windows Vista and how it may or may not cause a problem since alot of audio drivers try to use DirectSound (?). I have not really gotten any real answers from Dell Support, so here I am. Any audio coming through output is periodically crackling. It's been running flawlessly with one minor problem. Users are strongly encouraged to make every effort to verify the accuracy and/or completeness of the information before reliance thereon.I have just purchased a new Dell XPS m1710 recently. Reliance upon the accuracy or completeness of the information contained herein is at the user’s risk. This information is provided as a public service for convenience purposes only. neither assume liability for the accuracy or completeness, nor endorses the contents of, any outside links from the website. Nice find - save’s me from buying a new audio card.ĭisclaimer: I assume no liability for the accuracy or completeness of any of the information contained on this blog. If you want to try the US version (maybe they’ll fix it soon) then go here: I downloaded the (link below) Audio Driver SigmaTel… Nonetheless, I went to Sony’s European support site for VAIO and found another 64-bit SigmaTel driver using the same search technique. Talked to a Sony Tech Support and I was told to bookmark the url and keep checking. To my surprise these new desktop PCs still use the SigmaTel chip. I tried to download the 64-bit audio driver but there seems to be a problem with the page - it wasn’t loading. I went back to Sony’s US support website () and browsed a Desktop PC (in this case the LT series) to see if it maybe using a 64-bit SigmaTel audio driver. However, I thought of an idea and see if it would work. My last resort is to disable the audio from the BIOS and get myself a PCI new audio card. I downloaded the IDT (SigmaTel 64-bit driver) from Dell, Gateway and HP but none of these worked. I googled for the net and found out that many folks did ran into the same problem after upgrading to 64-bit Vista. I checked Sony’s support site for my PC model but they don’t seem to have a 64-bit version of the SigmaTel HD Audio Driver. I recently upgraded my VAIO RC210G to Windows Vista Ultimate 64-bit to take advantage of the Intel Pentium D930 (dual core CPU). After the upgrade, I noticed the 32-bit SigmaTel Vista audio driver no longer works.
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